Yanqing FAQ: Your Essential Guide to the Region's Key Information

Wholesale Orders

What is your minimum order quantity?

We accept small wholesale orders; however, the general standard for MOQs is 200 pieces for both regular and custom items.
Are shipping costs included in the price?

Prices are ex-factory, and shipping costs are not included. However, we can advise you on logistics options and give you shipping estimates based on the destination port.
What payment methods do you accept?

We accept T/T bank transfer in USD, EUR, or CNY.Pay a 30% deposit and the remaining 70% before loading.

What is the process for custom plush toys?

The custom process involves

Requirements evaluation & pricing;

Pattern design & samples;

Production in bulk & inspections;

Pre-shipping inspections & freight execution.
What is the delivery time for custom manufacturing

Standard lead time for custom plush toys is 30-35 days. Though, schedule depends on design complexity, as well and quantity ordered.
Can I have own ODM product?

Yes,we have ODM design services, designing and developing the samples according to the requirement of customers.
Is the MOQ for custom orders also 200 pieces?

Yes, the MOQ for the first custom order is 200 pieces.
How long does it take to receive my sample?

The sample is typically prepared within 5 to 7 days after we receive your design files and the sample fee.

What if the product has a quality problem?

We are very strong in after-sales service:

- Order tracking and after-sales service are for all further orders.
Can I have a sample?

Yes, we can provide:

- Pre-production samples for approval

- Sample charges as per the request